How do I clean and care for my wooden toys?

Our toys are made from natural, untreated wood. To clean them, simply wipe the surface with a soft, damp cloth. Avoid soaking them in water or using harsh detergents, as this may damage the wood. Let the toys air dry completely before use. For long-lasting beauty, you can occasionally apply a small amount of natural oil (such as linseed or beeswax) to nourish the wood and keep it smooth to the touch.

Where do we ship?

We ship our handcrafted wooden toys in Europe from our studio in Italy. All orders are securely packaged to ensure your toys arrive safely and responsibly. Shipping costs and delivery times vary by destination — you can see specific details at checkout.

*If you have any questions, we encourage you to reach out to us directly.

How long will my order take to arrive?

Each toy is made and prepared with great care. Orders are typically processed within 2–4 business days. Delivery within Europe usually takes 14 days depending on the destination.
True craftsmanship is worth the wait.

Can I return or exchange a toy?

We want every toy to be loved. If you’re not fully satisfied, you may return it within 14 days of delivery.

As part of our sustainable ethos, we invite mindful purchases to help reduce waste and preserve each handcrafted piece.

For any questions or return requests, contact us at hello.jopatoys@gmail.com — we’ll take care of you.